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For ostomates and families

Get supplies and support.

If you or someone you care for is living with a stoma, contact us. Support does not depend on your income or where you live in Zimbabwe. You are not alone. We walk this journey with you.

Message us on WhatsAppCall +263 775 494 015

What we will ask you

So that we send the right appliance, please have this ready. If you do not know an answer, contact us anyway and we will work it out together.

  • Your name, and the name of the ostomate if you are asking for someone else
  • The type of stoma: colostomy, ileostomy or urostomy
  • When the surgery was done, and whether it is temporary or permanent
  • The size of the stoma in millimetres, if you know it
  • The pouch type currently used, one piece or two piece, and the size
  • The town or district where you live, so we can plan delivery or collection
  • A phone number we can reach you on
Supply depends on what has been donated to us. We are honest about this: we cannot always provide every size or type immediately, and there are times when we are waiting for a consignment to clear customs. We will tell you where you stand rather than leave you waiting without news.

Other ways we can help

Learning to manage your stoma

Many people leave hospital without being shown how to change a pouch or protect their skin. We teach patients and families, and our guides cover the practical basics.

Read the guides

Counselling and peer support

A qualified volunteer counsellor supports ostomates who need it. We also bring ostomates together to share experience, which for many members is the moment they realise they are not alone.

Support for parents

We support families caring for babies and children with stomas, including supplies in paediatric sizes where available and contact with other parents.

Read the guide for parents

Help for health workers

Nurses and clinics who encounter stoma patients rarely can contact us for guidance, and to connect patients to ongoing supply.

Contact us

Reach us by WhatsApp, phone or email. Our office is at 1 Headingley Drive, Ashdown Park, Harare, Zimbabwe.